We are committed to safeguarding the privacy of our website visitors and service users. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this policy and our privacy practices should be sent by email to data@burkovandburkov.co.uk or by using Contact Us form.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information.

In this policy, “we”, “us” and “our” refer to BurkovandBurkov Limited.

When you visit, register or order products or services on our website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Data about your use of our website and services (which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use) may be processed for the purposes of analysing the use of the website and services.

Your account data (which may include your name and email address)  may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

We may process your profile data including your name, address, telephone number, email address for the purposes of enabling and monitoring your use of our website and provision of our services to you.

We may process information contained in any enquiry you submit to us regarding goods and/or services for the purposes of offering, marketing and selling relevant goods and/or services to you, subject to your consent.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the United Kingdom who act for us for the purposes set out in this policy or for other purposes approved by you.

We will share transaction data with our payment services providers to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Personal data that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes

Personal and project data will be retained for a minimum period of 1 year following completion of services and for a maximum period of 1 year following the cancellation of any agreements with us.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.